Service Agreement (Public Offer)

Service Agreement (Public Offer)

Effective Date: October 9, 2025
Website: https://tinytreasurespace.space
Company: Kiopa
Email: info@tinytreasurespace.space

1. General Provisions

1.1. This Service Agreement (hereinafter the “Agreement”) is a public offer made by Kiopa (hereinafter the “Provider”) to any individual or legal entity (hereinafter the “User”) for the provision of digital services and products via the website

1.2. By accessing the website, browsing, registering, or making a purchase, the User fully and unconditionally agrees to the terms of this Agreement, which constitutes acceptance of the public offer (hereinafter the “Acceptance”).

1.3. This Agreement is legally binding and regulates the relationship between the Provider and the User regarding the use of the Kiopa website and services.

2. Subject of the Agreement

2.1. The Provider agrees to render online services related to the sale and/or digital delivery of alternative children’s toys, including physical products, digital content, and related information materials.

2.2. The Provider shall ensure proper access to the services described on the website within the scope of the selected and paid product or service by the User.

3. Service Provision Procedure

3.1. Services are provided exclusively online through the website, and do not require physical presence of the User.

3.2. To receive services, the User must:

  • Visit the website and select a product or service;

  • Provide accurate contact and shipping information;

  • Complete payment through available methods;

  • Accept the terms of this Agreement.

3.3. After payment, the Provider delivers access to digital content or initiates shipment of physical goods according to the selected product.

3.4. The average delivery time, methods, and any specific conditions are described in the relevant product or shipping section of the website.

4. Fees and Payment Terms

4.1. The current prices for all products and services are listed on the website and are subject to change without prior notice.

4.2. Payment is accepted through secure third-party payment systems, including but not limited to credit cards, e-wallets, and other online gateways.

4.3. The Provider is not responsible for any fees, commissions, or exchange rates applied by third-party payment providers or financial institutions.

4.4. Services are considered paid once full payment has been received by the Provider.

5. Rights and Obligations of the Parties

5.1. Provider’s Rights:

  • Modify, suspend, or terminate access to the website for security or technical reasons;

  • Change pricing, content, or availability of products and services at any time;

  • Refuse service to any User in case of violation of this Agreement or applicable laws.

5.2. Provider’s Obligations:

  • Provide services in accordance with this Agreement;

  • Ensure proper functioning of the website and service delivery system;

  • Respect the privacy and confidentiality of User data.

5.3. User’s Rights:

  • Receive services in accordance with this Agreement;

  • Contact customer support regarding order or service issues;

  • Withdraw from the Agreement in accordance with refund policies or applicable laws.

5.4. User’s Obligations:

  • Provide truthful, complete, and up-to-date information;

  • Comply with the terms of this Agreement;

  • Not use the website for illegal purposes, spamming, or malicious activities.

6. Liability of the Parties

6.1. The Provider shall not be liable for any indirect, incidental, or consequential damages, including loss of profit, unless such damages arise due to proven gross negligence or intentional misconduct by the Provider.

6.2. The Provider is not liable for disruptions in service due to technical reasons beyond its control (e.g., internet outages, hosting downtime, third-party failures).

6.3. The User bears full responsibility for the accuracy of data provided and any actions taken under their account.

7. Dispute Resolution

7.1. In case of any dispute or disagreement, the Parties agree to attempt to resolve the matter through negotiation.

7.2. If the dispute cannot be resolved amicably, it shall be submitted to the competent court under the jurisdiction where the Provider is legally registered or operates.

7.3. The applicable law shall be the law of the Provider’s country of operation, unless otherwise required by international consumer protection regulations.

8. Privacy and Data Protection

8.1. The Provider processes personal data of the User in accordance with the Privacy Policy published on the website.

8.2. The User gives consent to the collection and processing of their personal data for the purpose of service provision, order fulfillment, and communication.

8.3. The Provider takes all reasonable technical and organizational measures to protect the User’s personal data from unauthorized access, use, or disclosure.

8.4. The User has the right to withdraw consent and request deletion of their data, subject to applicable legal and contractual limitations.

9. Other Provisions

9.1. This Agreement may be modified at any time by the Provider. The updated version shall be published on the website with the corresponding date.

9.2. Continued use of the website after changes to this Agreement constitutes acceptance of those changes.

9.3. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

9.4. This Agreement is available in English. In case of translation discrepancies, the English version shall prevail.

10. Contact Information

Company Name: Kiopa
Website: https://tinytreasurespace.space
Email: info@tinytreasurespace.space
Date of Publication: October 9, 2025

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